Purchased my tub from a different vendor but had no luck getting tech support from them I called Grand Traverse Leisure and Chris walked me through all of my issues step by step as if he was looking at the tub right next to me 5 star for the customer service and the product knowledge. I'll be sure to buy my next tub from here

We’ve had a great experience with Chris and the guys here!

Just had installed and really enjoying! Good sales and set up. Thank you

They were hospitable, knowledgeable and helpful. They answered all my questions.

I just bought a new Viking Royale P+ spa from these guys. This is my 3rd hot tub in the last 30 years, so I know what I want. They made me a great deal. They were friendly, knowledgeable, and easy to work with. I highly recommend them.

Went above and beyond our expectations. We purchased the hot tub before patio construction was complete and Grand Traverse Leisure stored it for us for months while the project finished up. When the tub was delivered, there was miscommunication between my husband and I on placement and after the guys put it down and were about to leave, they moved it to his desired location without complaint.....we were expecting to have to resposition it ourselves because it was our error. While setting up the hot tub for the electrician, I had a question I couldn't figure out on my own and the guys that delivered it video chatted with me to walk me through it. The recommended electrician, Chris Fowler, did an excellent job wiring and setting everything up. We are extremely happy with our purchase and customer service.